Privacy
Can you guarantee 100% confidential service?
Yes we can. We have no problem with signing NDA if needed. To put it short - if you don't want anybody knows that you are using our services - it won't happen. We would love to add your project to our portfolio but we won't do it without asking you for permission.
We want you to sign our NDA. Can you?
We guarantee that information about your company and project will not become public, please check our NDA policy here. If it is absolutely necessary for you to have your NDA documents signed, you are welcome to send them to us. We can sign the document and proceed.
Can I trust you won't show my designs to anybody before I publish them?
Yes you can. It has never happened, and it will never happen. Your business is important to us and we care about our clients, therefore we won't do anything that might put you into risk.
Do you offer Money Back Guarantee?
We offer a total refound (minus transactions fees) in the case of the following not-likely-to-happen events:
- Your order cannot be completed
- Your request to cancel the order is received before the order is started
What about ownership and rights?
Those are yours, forever. After our work is done you become the owner of the whole markup, including XHTML, CSS, images, etc. Everything we did for you, is for you. We don't hold any copyright at all.
My promocode is already in use but I never used it, what should I do?
The biggest difference is that milestones have dates while to-dos don’t. To-dos are intended for all the little things that need to get done eventually. Milestones are for things that have distinct dates. To-do lists allow you to make lists, add items, assign responsibility, add due dates, and check off items when you’re done. Milestones let you track larger items in a project. You can keep track of what’s due, when it’s due, and who’s responsible.
Need direct help?
You don't need to be one of our happy customers to ask as many questions as you want. We will answer you the best possible way!
Live Support:
We are online Monday to Friday 1pm to 8pm
Email:
We are online 24hs a day Monday to Friday
Twitter:
We are online Monday to Friday 1pm to 8pm... and most of the time too!
DISCLAMER AND PRIVACY POLICY
HOW WE USE YOUR INFORMATIONThe email address that you provide in the contact form is used only to notify you about the status of your order. We do not use this email address for any other purpose, and we do not share it with outside parties.
We never use or share the personally identifiable information provided to us online in ways unrelated to those described above without also providing you with an opportunity to opt out or otherwise prohibit such unrelated uses.
This notice applies to all the information that gets collected or submitted on the PSDChimp website through the product order pages. The following types of personal information are collected:
- Email address
- Client information requests
- Order-specific information, including source files and client notes
MONEY BACK GUARANTEE
OUR POLICY:
PSDChimp guarantees to give you a refund of your order money for the following reasons:
- Your order cannot be completed
- Your request to cancel the order is received before the order is started
- You are not satisfied with the result
If by some reason you want your money back, just ask and we will have a talk about it.
Don't worry, we are friendly people here! we won't get mad. It is our job that you walk away happy, one way of the other.
NON-DISCLOSURE AGREEMENT (NDA)
YOUR PROJECT IS SECRET OF STATE FOR US!
PSDChimp respects your artwork and will only use it to assist you with your order. Your copyrights will remain yours.
PSDChimp guarantees that all information that you share with us, including artwork, contact information, and client notes will remain confidential just with the people in charge of your project.
PSDChimp will never contact your clients by any reason. We respect you and your business.
PSDChimp won't upload a portfolio of your finished code to its own website.
We remain transparent for our clients!
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